1. Scope
These terms apply when you pay Afrigates Digital Limited for AfripayStudio plans, add-ons, or paid platform services (not for creator product sales collected on a creator’s gateway).
2. Plans and pricing
Plan names, features, and prices are as shown at checkout or in your account. We may change plans with notice where required; changes typically apply from the next renewal unless stated otherwise.
3. Billing and renewal
- Recurring subscriptions renew automatically until cancelled.
- You authorise Afripay and its payment partners to charge the selected method for fees and applicable taxes.
- Failed payments may result in suspension until resolved.
4. Cancellation of Studio subscription
You may cancel automatic renewal from your account settings or by emailing hello@afripaystudio.com with the subject “Cancel subscription” and your account email.
Cancellation stops future renewals. Access generally continues until the end of the current paid period unless we state otherwise or law requires a different outcome.
Cancelling a Studio plan does not cancel or refund purchases you made from creators on their own gateways.
5. Refunds for Studio plans
Request Studio billing refunds at hello@afripaystudio.com with your account email, plan, payment reference, and reason. We aim to respond within 5–10 business days.
- Digital access may begin immediately after payment.
- Monthly fees already paid for the current period are generally non-refundable unless required by law or we agree otherwise.
- Annual plans: we may consider a pro-rata or partial refund within 14 days of purchase if usage has been minimal—evaluated case by case.
- Lifetime / custom contracts follow the written order form.
- Duplicate accidental charges: contact us promptly with payment references for review.
6. Creator sales are separate
Refunds for products you bought from a creator are governed by the Buyer Purchase and Refund Terms and the creator’s disclosed policy—not by this document.